P&C have been implementing traditional telephony solutions since pre-Year 2000 through a relationship with Nortel who where acquired by Avaya. We've been implementing telephony solutions that run over network infrastructures, while building a comprehensive knowledge and skill base to implement and support our clients via our helpdesk. Avaya offer high pedigree telephony solutions and intergrations that can be trusted to operate in any business.
Avaya Cloud Office (ACO) is more than a communication tool
It’s a fully configurable cloud solution that offers all the features of a traditional on-premise phones system, full unified communications, but all of it is hosted in a fully redundant cloud. Take calls, make calls, text, chat, and collaborate on a communications platform that’s simple to deploy, own and use. Avaya Cloud Office by RingCentral enables you and your employees to communicate, collaborate and access business apps on any device, anywhere.
- Your employees and customers want a seamless and intuitive communications experience that fits into how they work —helping them stay in touch on their device of choice as they move throughout their day. One click is all it takes to start a call, join a meeting, contribute to a team chat or share content.
- Enjoy audio and video conferencing. Share your screen and files with colleagues, integrate with your existing conference room systems and create webinar experiences that leave an impact on large audiences.
- Integrate apps from Google, Salesforce, Oracle, Microsoft and more with your communications. Create a seamless experience that eliminates the need to switch between applications. Simple, intuitive and fast. It lets you get more done.
- Take the guesswork out of understanding how communications work at your business. Get an up-to-the-hour advanced call management system and analytics. Understand your utilisation, missed calls, time to answer, refused calls, meeting frequency, and system Quality of Service (QoS).